How Replied compares, honestly.
Every comparison uses the vendor's public pricing (Oct 2026), shows the math at 500 AI chats a month, and says when the other tool is the better choice.
At 500 AI chats / month
Replied: $29/mo on Starter, branding removed, hard cap
Chatbase
≈ $179/moFrom $40/mo for 700 message credits; no free plan (7-day trial); branding removal is a $99/mo add-on.
Billed by: Message credits; reviewers report one reply costs 2–6 credits depending on the model
Replied vs ChatbaseTidio
$91.50+/moFrom $29/mo, but the Lyro AI agent is an add-on from $32.50/mo and Flows from $24.17/mo.
Billed by: Billable conversations on the base plan, plus Lyro AI conversations sold as a tiered add-on
Replied vs TidioIntercom Fin
$326–$524/moSeats from $29/mo plus $0.99 per outcome, including “assumed resolutions”.
Billed by: $0.99 per outcome, counted when a customer confirms, completes a workflow, or simply goes quiet for 24 hours
Replied vs Intercom FinCrisp
≈ $100/moFrom $45/mo with ~90 AI conversations included; AI credits expire monthly.
Billed by: Prepaid AI credit, roughly $0.05–$0.10 per conversation; Hugo stops when credits run out
Replied vs CrispSiteGPT
≈ $98/moFrom $59/mo ($39 annual); no free plan; branding removal is a $39/mo add-on.
Billed by: Messages, and quotas count both sides of a conversation
Replied vs SiteGPTBotpress
≈ $313/moPlus from $150/mo (annual) for 250 conversations; extra conversations $50–$65 per 100.
Billed by: Conversations (2+ user messages) with about $0.10 of AI usage bundled each
Replied vs BotpressChatling
from $60/moFrom $25/mo for 1,750 AI credits; credit cost per reply varies up to 50x by model, and branding removal is $35/mo.
Billed by: AI credits, where the cost of one reply depends on the model you choose (up to 50x apart)
Replied vs ChatlingDocsBot
$499/moFrom $49/mo for 5,000 credits; branding can only be removed on the $499/mo Business plan.
Billed by: AI credits per question, with extra credits sold in packs of 5,000
Replied vs DocsBotYourGPT
$59 to $499/moFrom $59/mo ($39 annual) with token-based AI credits; custom branding is on the Advanced plan.
Billed by: Token-based AI credits, so the cost of a reply depends on its length and the model
Replied vs YourGPTZendesk AI
≈ $535/moSuite Team from $55 per agent/mo with 5 automated resolutions per agent; extra resolutions $1.50 to $2.00 each.
Billed by: Per agent seat, plus $1.50 (committed) or $2.00 (pay-as-you-go) per automated resolution
Replied vs Zendesk AIWonderchat
$124/moPaid plans from $124/mo (billed annually) for about 1,000 resolutions; extra credits $29.99 per 1,000.
Billed by: Credits, roughly 5 per resolution
Replied vs WonderchatDecagon
CustomNo public pricing; custom annual contracts (reported from about $100K/year).
Billed by: Custom contracts, reported as per-conversation (~$0.99) or per-resolution pricing on top of a platform fee
Replied vs Decagon
Estimates use public list prices as of Oct 2026; each comparison spells out its assumptions. Vendors change pricing often, so check theirs before deciding.
How we keep these fair
- Prices come from each vendor's public pricing page, with the date we checked.
- Where a vendor bills by credits or outcomes, we show our assumption next to the number.
- Every page has a “when they might be the better choice” section, and we mean it.
- Spotted something out of date? Email support@usereplied.com and we'll fix it.
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