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Replied

Head to head · prices as of Oct 2026

Chatbase vs Chatling: which is right for a small business?

Two credit-based builders aimed at small businesses. Chatling is cheaper on paper (from $25/mo, credits from $10 per 1,000) but its credit cost varies up to 50x by model. Chatbase costs more per credit and charges $99 for branding removal versus Chatling's $35.

Price both at your volumeAll comparisons

Side by side

Chatbase compared with Chatling
TopicChatbaseChatling
Pricing in one lineFrom $40/mo for 700 message credits; branding removal is a $99/mo add-on.From $25/mo for 1,750 AI credits; credit cost per reply varies up to 50x by model, and branding removal is $35/mo.
How AI is billedMessage credits; reviewers report one reply costs 2–6 credits depending on the modelAI credits, where the cost of one reply depends on the model you choose (up to 50x apart)
Free plan50 credits, 1 agent; agents deleted after 14 days of inactivity200 credits, 1 bot, 1 seat
Estimated bill at 500 AI chats$179 (Hobby + 1 credit pack + branding removal)$60 (Starter + branding removal)

Monthly bill at five traffic levels

Badge removed, 3 AI replies per chat, 65% of chats billed as resolved where a vendor charges per resolution. Replied shown as a third option.

Estimated monthly bills for Chatbase, Chatling and Replied
AI chats / monthChatbaseChatlingReplied
100$139Hobby + branding removal$60Starter + branding removal$29Starter
500$179Hobby + 1 credit pack + branding removal$60Starter + branding removal$29Starter
1,000$249Standard + branding removal$80Starter + 2 credit packs + branding removal$49Starter + 2 packs
2,500$409Standard + 4 credit packs + branding removal$120Starter + 6 credit packs + branding removal$99Growth
5,000$599Pro + branding removal$200Starter + 14 credit packs + branding removal$199Growth + 10 packs
  • Chatbase: 1 credit per reply on the default model (premium models cost more), so 1,500 credits. Extra credits $40 per 1,000; branding removal $99/mo.
  • Chatling: Assumes 1 credit per reply on a basic model; Chatling's credit cost varies up to 50x by model. Extra credits $10 per 1,000; branding removal $35/mo.
  • A “+” means the real bill is at least this much because higher tiers aren't public.

Choose Chatbase if

You want a more established product with more channels and a larger integration list.

Watch out for

  • Credit burn is confusing: a single reply can cost 2–6 credits depending on the model.
  • Steep jump from Hobby ($40) to Standard ($150) to get the helpdesk and API.
  • Removing branding costs an extra $99/mo; extra agents are $25/mo each.
Chatbase pricing Chatbase alternative

Choose Chatling if

Price is the top priority and you're happy to stay on a basic model to keep credit burn low.

Watch out for

  • Credit burn varies up to 50x by model, so the same month can cost very different amounts.
  • Branding removal is a $35/mo add-on below the $295 Scale plan.
  • Seats are capped per plan (2, 5 or 10) and extra seats cost $10 each.
Chatling pricing Chatling alternative

Chatbase vs Chatling FAQ

Is Chatbase or Chatling cheaper?
At 500 AI chats a month with the badge removed, we estimate Chatbase at $179 and Chatling at $60, so Chatling is cheaper at that volume. The gap changes with traffic and reply length, so check the table above or the cost calculator for your numbers.
What is the main difference between Chatbase and Chatling?
Two credit-based builders aimed at small businesses. Chatling is cheaper on paper (from $25/mo, credits from $10 per 1,000) but its credit cost varies up to 50x by model. Chatbase costs more per credit and charges $99 for branding removal versus Chatling's $35.
When should I choose Chatbase?
You want a more established product with more channels and a larger integration list. Chatbase supports more channels today (voice, WhatsApp, Instagram, Messenger, email) and a wider model picker. If you need phone or WhatsApp support right now, it may be the better fit.
When should I choose Chatling?
Price is the top priority and you're happy to stay on a basic model to keep credit burn low. Chatling is very cheap if you stick to a basic model and keep the badge, and it lets you pick from many models. If the lowest possible price matters more than predictability, it is worth testing.
Is there an alternative to both?
Replied bills per conversation with a hard cap, includes a human inbox and removes its badge from $29. At 500 AI chats it costs $29 (Starter).

Not sold on either? Try a flat bill.

Replied bills per conversation with a hard cap, cites its sources and hands tricky chats to your team. Paste your URL to see it answer.

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