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Replied

The DocsBot alternative · updated Oct 2026

Remove the badge for $29, not $499.

An AI chatbot for documentation and support, popular with SaaS and WordPress businesses. Here's an honest look at how Replied compares, including when DocsBot might suit you better.

Free plan · 14-day Growth trial · no credit card

At a glance

Replied compared with DocsBot
FeatureDocsBotReplied
Entry paid plan$49/mo, 5k credits$29/mo, 500 conversations
Remove brandingBusiness plan ($499) onlyIncluded from Starter
Users1 to 10, +$19 eachUnlimited from Starter
Human inboxEscalation tickets and helpdesk integrationsBuilt-in shared inbox
Free plan100 credits50 conversations / mo, never deleted

Price at 500 AI chats / month

DocsBot
$499/mo
Replied
$29/mo

DocsBot: Branding can only be removed on Business. With the badge left on, Personal at $49 covers 500 chats. Replied: Starter, 500 conversations, branding removed, hard cap. Based on public pricing, Oct 2026.

Switch in 3 steps

  1. 1

    Paste your URL

    We learn your site from scratch, so there's nothing to export or migrate.

  2. 2

    Run both side by side

    Compare answers during your free 14-day trial.

  3. 3

    Swap one script tag

    Replace the DocsBot snippet with ours. Done.

What DocsBot users report

Common frustrations

  • Branding can only be removed on the $499 Business plan.
  • Built for documentation, so lead capture and sales workflows are thinner.
  • Extra users cost $19 each.
  • Reviewers report occasional wrong answers.

Sourced from public pricing pages and customer reviews (G2, Capterra, Trustpilot, Reddit) as of Oct 2026.

Where Replied wins

Built to fix exactly that.

Your brand from $29

Starter at $29/mo removes Replied branding. No jump to a $499 plan.

Built for leads, not only docs

Lead capture, booking inside the chat (Cal.com) and Shopify and WooCommerce order lookups ship as ready-made actions.

A real human inbox

Hand off to your team in a shared inbox with assignment, notes and AI drafts, on every plan.

Unlimited seats

No per-user fee from Starter.

DocsBot pricing

How DocsBot bills

AI credits per question, with extra credits sold in packs of 5,000.

Public list prices as of Oct 2026. Vendors change pricing often.

Compare with Replied pricing
  • Free

    1 bot, 50 source pages, 100 credits

    $0

  • Personal

    1 bot, 5k pages, 5k credits, 1 user

    $49/mo

  • Standard

    3 bots, 15k pages, 15k credits, 5 users

    $149/mo

  • Business

    10 bots, 100k pages, 60k credits, 10 users, branding removal

    $499/mo

  • Add-ons

    5k credits $49, extra bot $19, extra user $19, 10k pages $29

    $19 to $49

When DocsBot might be the better choice

DocsBot is strong for large documentation sites, with many source connectors (Confluence, YouTube, Help Scout), SOC 2 Type II and self-hosting on Enterprise. If you are a docs-heavy SaaS with compliance needs, it is a serious option.

Switch from DocsBot in a minute.

Paste your URL and we learn your site from scratch, so there's nothing to migrate. Run both side by side during your free trial.