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Replied

Free tool

What will an AI chatbot really cost you each month?

Move the sliders to your traffic. We price 9 popular tools from their public pricing (Oct 2026) and show the math behind every number.

500

One chat is one visitor conversation, however many messages it takes.

3

Credit and message-based tools bill every reply. Support chats average 2 to 4.

65%

Per-resolution tools (Intercom Fin, Zendesk) charge for these, including chats where the visitor simply goes quiet.

Estimated monthly bill

Replied is cheaper than 9 of 9 tools at 500 chats.

  • Replied$29/mo
    StarterHow we got this

    Billed per conversation, however many replies it takes. Unlimited seats on paid plans. Packs are $10 per 250, opt-in.

  • Chatling$60/mo
    Starter + branding removalHow we got this

    Assumes 1 credit per reply on a basic model; Chatling's credit cost varies up to 50x by model. Extra credits $10 per 1,000; branding removal $35/mo.

  • Tidio + Lyro$98+/mo
    Growth + Lyro AI add-onHow we got this

    Lyro is an add-on from $39/mo for 50 AI conversations; prices for larger Lyro tiers aren't public, so above 50 this is a floor. Branding removal needs Growth.

  • SiteGPT$98/mo
    Starter + branding removalHow we got this

    Quotas count visitor and bot messages, so about 3,000 messages on the default model. Extra 5k messages $39; branding removal $39/mo.

  • Chatbase$179/mo
    Hobby + 1 credit pack + branding removalHow we got this

    1 credit per reply on the default model (premium models cost more), so 1,500 credits. Extra credits $40 per 1,000; branding removal $99/mo.

  • Crisp$295/mo
    PlusHow we got this

    Plans include prepaid AI credit (about 90, 450 and 1,350 conversations); top-ups estimated at the low end, ~$0.055 per conversation. White-label is on Plus.

  • Botpress$345/mo
    Plus (annual) + overageHow we got this

    Plus $150 for 250 conversations, extra $65 per 100; Team $750 for 1,500, extra $50 per 100 (annual). White-label is a separate add-on.

  • Intercom Fin$350.75/mo
    1 Essential seat + 325 outcomesHow we got this

    $29/seat (annual) plus $0.99 per outcome; assumes 65% of chats count as outcomes, including "assumed" ones.

  • DocsBot$499/mo
    BusinessHow we got this

    Assumes 1 credit per reply. Branding can only be removed on Business ($499). Extra credits $49 per 5,000.

  • Zendesk AI$535/mo
    1 Suite Team agent + 320 extra resolutionsHow we got this

    $55/agent (annual) with 5 automated resolutions, then $1.50 each committed ($2.00 pay-as-you-go); assumes 65% resolve.

Estimates only. Vendors change prices often and some publish only annual rates, which we note. Found something out of date? Email support@useqrkit.com.

Questions

Want the detail on one vendor? Read the pricing breakdowns.

Chatbase pricingTidio pricingIntercom Fin pricingCrisp pricing
See Replied pricing
How much does an AI chatbot cost for a small business?
For 500 AI chats a month, public list prices range from about $25 to more than $500 a month, depending on how the vendor bills: per conversation, per credit, per message, or per resolution. Credit and resolution billing grows with every reply or every solved chat, so the same traffic can cost very different amounts.
What is the difference between credits, messages, conversations and resolutions?
Credits and messages are counted per reply (and sometimes per visitor message too), so long chats cost more. A conversation is one visitor session, however many replies it takes. A resolution is billed when the vendor decides the AI solved the chat, which some vendors assume after the visitor goes quiet.
Why do my numbers differ from the vendor's pricing page?
We use public list prices with monthly billing unless a vendor only publishes annual prices, and spell out each assumption under "How we got this". Taxes, seats beyond the first and premium AI models are not included. Prices checked Oct 2026.
How does Replied bill?
Per conversation, with a hard cap. Starter is $29/mo for 500 conversations with unlimited seats and no branding. At the cap the AI pauses and visitors can still reach your team, unless you opt in to $10 per 250 more.

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